Frequently Asked Questions

Find answers to our most frequently asked questions.

What materials is the 3-in-1 Silicone Transition Cup made from?

Our cup is crafted from 100% food-grade silicone, free from BPA, PVC, and phthalates. It's safe, durable, and gentle on your baby’s gums.

Is the cup dishwasher safe?

Yes! The 3-in-1 Silicone Transition Cup is dishwasher safe and resistant to stains and odors, making cleanup quick and easy.

How does the 3-in-1 design work?

The cup transitions through three stages: lid drinking to minimize spills, straw drinking to develop oral motor skills, and open cup drinking to foster independence. It grows with your baby!

How long will my order take to arrive?

Standard shipping typically takes 5-7 business days. Once your order is processed (1-2 business days), you'll receive a tracking number to monitor your delivery.

What is your return policy?

We offer a 30-day return policy from the date of delivery. Products must be in their original, unused condition with intact packaging and proof of purchase. Returns are free—we’ll cover the cost of return shipping.

Can I exchange a product?

Unfortunately, we do not offer exchanges. If you'd like a different item, please return your original purchase for a refund and place a new order.

When will I receive my refund?

Refunds are processed once we receive and inspect the returned item. The refund will be issued to your original payment method within 5-7 business days after processing.